

Aviation
Ecosystem Design
As a team, We observed and researched all the processes of the passengers from starting to think about their flight to coming back home. We aimed to improve all the touchpoints of the passenger's journey, from smart watches to kiosk apps at the airport.
As a result of the study, we completed the aviation ecosystem. I contributed to the team in the Project Plan, Research, Interaction Design, Prototyping, Visual Design for Website, Mobile apps, Smartwatches and Kiosk Applications.

Research & Data Analytics
Web Analytics
Mobile Web Analytics
Mobile App Analytics
Data Driven Benchmark
Competitors’ Analytics

Research & Data Analytics
Persona
User Behavior
Errors
Agency negotiations
Call center calls
Ticketing & Check-in team
Web benchmarking

User Journey Mapping

Web & App Wireframes


Mobile App Concepts

UI Kit, Interactions



Unique pixel perfect icon set design

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