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Aviation

Ecosystem Design

As a team, We observed and researched all the processes of the passengers from starting to think about their flight to coming back home. We aimed to improve all the touchpoints of the passenger's journey, from smart watches to kiosk apps at the airport.

 

As a result of the study, we completed the aviation ecosystem. I contributed to the team in the Project Plan, Research, Interaction Design, Prototyping, Visual Design for Website, Mobile apps, Smartwatches and Kiosk Applications.

Research & Data Analytics

Web Analytics
Mobile Web Analytics

Mobile App Analytics

Data Driven Benchmark

Competitors’ Analytics

Research & Data Analytics

Persona
User Behavior
Errors
Agency negotiations
Call center calls
Ticketing & Check-in team
Web benchmarking

User Journey Mapping

Web & App Wireframes

Mobile App Concepts

UI Kit, Interactions

ui kit 1.jpg
1.2 Home Page - No seats available_2x.jpg
2.1 Availability_2x.jpg

Unique pixel perfect icon set design

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